Outlook 2007 – Faulty policy for deleting items on a delegated mailbox

When you have been delegated the right to delete items from someone else’s mailbox the default functionality is to have the deleted items go into your mailbox’s deleted items folder instead of the owners mailbox.
This functionality can be changed with a registry key, see here: http://office.microsoft.com/en-us/outlook/HA100750921033.aspx

HOWEVER, there is a group policy introduced with Office 2007 that can alter this functionality for all users. It’s located here:
“User ConfigurationPoliciesAdministrative TemplatesMicrosoft Office Outlook 2007Tools | Options…Delegates”
The policy is called:
“Store deleted items in the owner’s mailbox instead of delegate’s mailbox”

The help text says it needs to be enabled to set the functionality to have deleted items remain in the owner mailbox.
Guess what, it’s WRONG! Yes Microsoft have not tested it properly. It turns out if you enable the policy you enforce the default, to have deleted items go into the delegates mailbox, not the owner’s mailbox.
To get this policy to work properly you must set it to DISABLED.

When disabled, a policy key is created that enforces the alternate functionality for deleting mail.
HKLMSoftwarePoliciesMicrosoftOffice12.0OutlookOptionsGeneral
DelegateWastebasketStyle = 4

Hope this helps someone else!

Add Outlook 2007 Icon to the Desktop

Back in the old days of Office 2000 and XP microsoft used to automatically put the Outlook icon on the desktop, and you could right-click it to get to profile and account settings. A very handy feature. Now with Office 2003, 2007 they’ve given up doing that following their ‘clean desktop’ trend. I understand that, but sometimes I need users to be able to get to Outlook easily and to manage their profiles without having to go to control panel – if I even allow them to go there!

I had to search hard to find this one but I found it in the end. Here’s the key needed to add Outlook 2007 back to the desktop:

Open regedit and browse to:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace
Then add a new key (not a new value) with the following name:
{00020D75-0000-0000-C000-000000000046}

Then refresh your desktop and your Outlook icon will appear (or disappear if you deleted the key).
Here’s the code if you want to put it in a .reg file:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{00020D75-0000-0000-C000-000000000046}]

I can confirm this works on Windows 7 Pro x86. It does not seem to work on Enterprise edition.